Liability Terms and Conditions
PLEASE READ THIS CLAUSE
We do not store credit card details nor do we share customer information with any 3rd parties what so ever .
Delivery / installs will be completed within the agreed timescale on deposit of order .
A deposit or full paymant is required from the customer to secure the date of installation and goods to be ordered in .
If a deposit is paid then outstanding funds must be paid in cash on the day of completion as most of our installation work is mobile .
Full refunds can only be made either before the order starts or up to 48 hours after the order has been confirmed or on the condition that no items/parts have been ordered , other than that then a 50% restocking fee of per item will be charged after that time to cover items for restocking fees and postage costs for each item ordered in .
If the agreed date of install is cancelled less than 48 hours before the given date then the full deposit paid will be lost to cover time / labour time lost on the installtion booked .
If on the day the customer is not at the agreed installation address or has not contacted us or is uncontactable then deposits will be lost as we asign that time and day for the install in question there for covering us for half / full days lost pay in labour .
If on arrivel the install is cancelled by the customer a £150 charge is applied to cover travel , fuel and unused time lost because of the cancellation .
If the booking is cancelled on the same day then again deposit for labour of installation will be lost .
All items ordered via the customers request for installation are subject to a 50% return restock charge if not used by the customer on each installation plus postage per item .
6.1 If you have notified us of a problem with the goods within 30 days of delivery, the installer/sub contractor will either make good any shortage or
non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.
6.2 We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
This includes jobs cancelled due to non delivery of goods or bad weather canceling installs due to no fault of the company involved .
Our liability to you shall not in any event include losses related to any business of yours, such as loss of profits or business interruption inc time out of work ;
neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
Refunds can take up to 7 working days to clear back to original source of payment ...Thank you..
6.3 This does not affect your statutory rights if you are a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or
for death or personal injury resulting from our negligence.
6.4 The customer is responsible for any
goods provided by themselves therfore we can not be held responsible for any faults that may occur with the product or to the vehicle that the customer has supplied inc no warranty can be given from
us for provided goods by the customer .
6.5 Goods are intended for use in the UK only and we cannot confirm that the goods comply with any laws,
regulations or other standards applicable outside the UK. All goods are sold in accordance with the manufacturer’s specifications and are subject to any qualifications,
representations or instructions contained in the documentation associated with the goods.
6.6 If you are a trade customer and subject to Clause 6.3, we will not be responsible to you or,
in the event that you are undertaking work for another person, to any other person, for the use or installation of any goods by you.
Accordingly, if you are a trade customer, you hereby agree to hold us harmless, and indemnify us against any liability associated with,
any claim or allegation that we are responsible for any failings in the installation or use of goods that we supply.
All work carried out is guaranteed by the installer we have subcontracted to for a full 12 months inc parts subject to section 6.4 and are exempt to any miss use of goods ( this does not include any parts/items the customer has provided ) .
The mobile installation provided is for the first main install of goods.
Repair work to installation or products after 2 weeks if required is to be carried out at our premises only.
Corrosion to goods will not be covered under warranty.
Upon installation sometimes vehicles can require
additional extra adapter leads or at a later date can require aditional leads which will be at a cost to the customer parts, labour and call out.
Because we provide a nationwide install service we do contract some of our work out due to availability of installers or traveling distances there for giving all our customers a first class service and knowing the installer will be close by at all times .
Email us at _
@gmail.com or email@example.com
Tel: 01584 875212 / 07880684784
PayPal Business Certified
All prices quoted are inclusive of :
* We Come To You Mobile Service ( where possible )
* Genuine , Branded UK supplied stock / parts
* 7 day customer help line
* 12 months premium parts and labour warranty as standard with all orders .
* Fully qualified installers
Here are just a few customer reviews about us ( please view our Google reviews online as well )
Hyundai Kona / 01/ 07/2019
Fantastic experience from start to finish upgrading my poor factory speakers to all Focal inc a Hertz subwoofer.
It`s true what they say about "you get what you pay for" as although not the cheapest quote the service and and installation was superb.
Can`t recommended Laurence and his team enough thank you.
Lamborghini Gallardo speaker,amp and custom subwoofer upgrade
Exquisite and executive applies to these chaps at maxsound as they certainly did consummate the audio system in my car to such a high standard being attention to detail and superb frequency throughout the range keeping the car to it`s oem look (even the subwoofer has it`s own chrome lambo grill) fabricated by these guys.
Have used laurence before as has such a nice customer service presentation and takes pride in everything they do.Thank you, George
Porsche Boxster audio and headunit upgrade 28-03-2019
You get what you pay for is so true as had a headunit and speakers installed elsewhere just after xmas and wish i hadn`t as went to a well known high street outlet who made a complete pigs dinner of it and had to have it all removed as it was that bad!
I then got in touch with Maxsound a few weeks ago who chatted to me about options and quality branded equipment which yes cost more but wow did the finished result look and sound a thousand times better than before.So wished i`d come to maxsoundcaraudio first and yes goes to show buying cheap never ever pays off.Thanks guys again for everything, David young
Motorhome audio upgrade, 25-03-2019
Laurence and his team provided an exellent service upgrading our Swift Motorhome with a new headunit and speakers all around.Sounds outstanding and now have satnav,bluetooth etc.Took me a while to decide on the choice of stereo but laurence was patience and so helpful from start to finish.Thank you, Ian Connor
Customer advice and help "Matt " 01/04/2019
Searched high and low on eBay and the internet for a fascia adapter plate for my car, Found and ordered 2 different ones, (also sent 2 back) but neither were of any use.
After a couple of frustrating hours of looking and even trying to order, but with no luck, from the good old US of A, I sent and email to MaxSound Car Audio.
I sent my message at around 7pm on a Tuesday night, expecting a reply on the Wednesday, if I were to even get one, but Lawrence here excelled my expectations!
Not only did this nice guy email me back at around 7.30pm the same night, He also sent me a link to the exact thing I needed!
Recent google reviews
* Superb installation by Laurence and his team , friendly and very knowledgeable along with help from the start .So nice to know there`s still companies like this that care and take pride in there work .We wanted a nice audio upgrade in our kuga which we now have and sounds outstanding thank you.Recommend maxsound extremely to anyone looking for that 1st class service *
* E-mail Laurence with a technical question & trying to get parts to fit my stereo with in 10 minutes he had e-mailed twice and pointed me in the right direction thank you very much will know where to come to in the future A1+ service *
* I would highly recommend maxsoundcaraudio to anyone the customer service I got was absolutely fantastic I was having trouble with fitting my sub and laurence I spoke with talked and helped me through the whole process over the phone all the advice and guidance he gave me was spot on and I am greatly impressed and appreciate the help I received like I said it was all on the phone as well so they definitely know what they are talking about and know what they are doing very high quality standard of service thank you so much for all your help *
* Called them today about my Audi A4 was having issues with iso harness I got online the aftermarket stereo would stay on after taking the key out. They told me straight away I would need a canbus harness and even gave me of where to get the correct leads from , they have made my day as have bin banging my head against the wall for 2 weeks tried a few different autoleads. So helpful nice to talk to made my day owe them a drink *
* Brilliant customer service from a very knowledgeable and friendly technician. Would highly recommend .
Jl audio pro sub woofer wedge powered by a Jl Audio Mono block amp with remote into a vwscirroco 29/03/2018
Laurence at maxsound was very helpful with my enquiries, despite not being the cheapest, he certainly offered excellent guidances and support to someone who been
profoundly deaf since birth, this alone convinced me to opt for Var Max Sound!
I recently had bilateral cochlear implants fitted only five years ago to enable me to hear, especially music, I wanted to go further by agreeing to have the JL sub and amp fitted , exceptional engineer and he has enabled me to enjoy music at another several levels up!
Many sounding thanks!
BMW 3 series - Rainbow speaker and amp upgrade - 14/10/2018
Owning a bmw s series (i`m sure i`m not alone on this ) most models don`t even have tweeters thus providing very inadequate sound quality .
I emailed maxsound about an upgrade who advised us about there Rainbow speaker/amp package in detail . We then agreed to go ahead in starting the order ( placed a deposit ) and then everything went so smooth from start to finish .We now have a car that sounds more like an orchestra with crystal clear highs , strong mids and deep strong punchy bass .Laurence was so helpful and friendly through the complete transaction and will be recommending his company to many others .Thank you so much again .Mr Harris
VW Golf Mk7 - 10/03/2018
Hertz and Alpine package Stage 1
After purchasing my new golf i soon realised the sound quality of the speakers was just dreadful.
I emailed laurence at maxsound and had a responce within minutes ( very impressed ) who then asked me my requirements regarding the speaker upgrade so then recommended me there hertz and alpine stage one package in which i agreed to . As maxsound is registered with business paypal i felt confident in paying the full amount to start the order which was again confirmed within minutes along with the installation date .I have to say the finished installed sounded amazing with crisp clarity and low down enhanced bass responce .The install was also very professionally done even down to wiring looms looking like factory fit , real mdf speaker collers etc etc .
Thought i should mention we did have a few other quotes elsewhere who were a bit cheaper but didn`t feel confident with there attitude towards me or there customer feedback reviews .Thanks again laurence for an exellent and professional experience .Neil
Like all defender standard speaker and stereo`s they are not really up to job in hand so looking over the internet i came across many companies who offered an upgrade service but unfortunatly didn`t have good customer reviews or who spoke to me like it didn`t matter what they wanted to install ? Anyway on a brighter note on my list of companies to contact was maxsoundcaraudio who did have good reviews and within 10 mins of emailing them they returned the exact reply i required asking me what my requirements were which i explained and then actually had a nice chat over the phone as they said i could call them anytime for a chat ( always nice to place a voice to an email ) . Laurence was professional and polite offering the perfect system for my defender. I now have a kenwood doubledin multimedia headunit , reversing camera , hertz speakers throughout and a small compact active sub making it sound superb .From placing the deposit to the completion everything went smooth and tidy .Very happy chappy all thanks to laurence and his team thank you.
Vauxhall Adam speaker upgrade ( Hertz/Alpine package ) 02/11/2018
Very impressed with this company with their customer service and quality of installation .
After being let down by other companies not getting back to me or not being interested what i required Laurence was the only chap who seemed to care and make sense of everything helping me choose the correct system upgrade for my car .
The result was amazing and worth every penny .Can`t recommend maxsound enough and would prompt anyone to simply go ahead and use them as you won`t be disappointed .Thanks - Carol
Audi TT 2008 speaker upgrade 01/05/2018
Other companies tried to offer us the earth but provided nothing at all until we came across maxsound and have to honestly say i felt confident in what laurence was saying to me about what i required so after a discussion on what i needed ( me not them as other companies seem to do ) i was more than happy to pay using there business paypal and start the order .Laurence kept me informed of when the parts were in stock and worked with me to arrange a suitable installation date .After the completion of install my audi now sounds amazing thanks to there knowledge of car hifi .Thanks again laurence for all your help as it`s nice to know that there are still people like you that actually care about there customers ... Stewart T
Vauxhall Astra - Hertz and Alpine package , 19/02/2018
Two words for this company and that`s " Simply Brilliant "
Wish i had come to maxsound first instead of wasting my time trying other companies for a quote as most of them didn`t have a clue what was what and certainly weren`t open after 5.00pm .I didn`t want to spend a small fortune but at the same time wanted value for money and a system that i would be very impressed with .Laurence was helpful from the start from asking me about what my requirements were , then after a lengthy chat starting via emails to a chat over the phone i placed my payment ( i felt very confident in doing this so no issue`s there , business paypal ) and then kept me informed all the way through to the finished very nicely installed audio upgrade .OMG from my standard happy shopper oem speakers to the hertz/alpine speakers/sub woofer it now sounds amazing with crisp highs and respectful low powerful bass ( but not over powering ) If you want a genuine company who are trustworthy and honest about everything then call laurence as i will recommend to my friends definitely .Thank you , ian t
Golf mk7 Headunit and focal speaker upgrade - 28/03/2018
Audi A3 2006 stereo and speaker upgrade - 14/10/2018
Listening to our audio system sounded some what missing the hi trebles and along with no usb or ipod input, no bluetooth etc etc we had our stereo supplied and fitted by Maxsoundcaraudio who completed a very attention to detail installation and along with focal front speakers really projected the sound well from the pioneer headunit which no gives us eveything we require .Thank you for completing a very professional install and with the best friendly advice for our requirements . Mr A Breeze
Kev - 2010 Corsa and 2008 Fiesta Audio Upgrade 15/03/2018
Our cars audio systems were in need of an upgrade but we wanted to keep the factory fitted stereo`s and have a great sound which it was not !
After looking at other companies online we decided on maxsound simply because of there professional looking website , great customer reviews and them being PayPal registered for online payment security which is important for us .
We spoke to laurence at maxsound and explained our requirements in which he gave us a few options to choose from for our budget . We had a think about it all ( no pressure selling which was great lol ) and decided on there recommended Hertz / Alpine package which cost us much less than what we thought and it must be the best money we have ever spent as the sound quality now is just amazing with crisp clear trebles and deep powerfull bass ( sounds better than our bose system in the house lol ) We would recommend this upgrade to anyone with a hatch back and want to keep there existing stereo because were amazed just how well it now sounds.Thanks to all the guys at maxsoundcaraudio and will be using you again and will recommend to our friends.
Mrs Davies : DAB integration to bmw 5 series 2011 model
Having DAB at home i really wanted DAB in my car but didn`t want to change the look of the factory car stereo so i emailed maxsoundcaraudio about options and they replied with the perfect solution ( DAB Motion ) so now i have DAB and it all looks like it`s factory fitted ( all discreet apart from the small wireless remote ) Works very well indeed with a strong signal,no loss of reception and clear crisp sound along with a nice friendly and professional service provided by these guys so thank you for that and will recommend to others .Thank you
Mr Clayton : Bmw 3 series - Focal speaker upgrade -
After purchasing our bmw 3 series ( 59 plate ) we noticed the audio system was somewhat poor so we had a few quotes from various places including maxsound and after being fed a load of gibberish from other companies we decided that maxsound although they were a slightly more expensive they simply spoke to us with respect and sounded like they cared and knew what they were talking about !
After placing a deposit with them it was all then plain sailing and easy to see we made the right choice with this company as everything went perfect and our bmw now sounds so much better with the focal upgrade and makes driving much more enjoyable .
We are going to recommend maxsoundcaraudio to the bmw club were in and leave a nice review on google and this website. Thanks again and we will come back again with our other vehicles to upgrade.
Porsche Boxster 07 plate - pioneer avh headunit upgrade - 23/02/2018
Was unhappy with standard boring stereo so had maxsoundcaraudio to explain to me some options,costs and what was involved and decided to go with there quote and as although not the cheapest or most expensive they just made time for me to understand what i needed installing etc .The finished product is just perfect as i now have bluetooth,ipod/usb playback along with a dvd player and the sound is superb and a much needed improvement on the original stock stereo all playing through my original bose system just as i wanted .Hats off to laurence for advising me correctly and for being so polite .Thanks
Mrs Williams: Audi a3 2010 model - Headunit upgrade 23/02/2018
Owning an audi you would expect a high end stereo with usb,bluetooth,satnav etc etc but seems mine wasn`t the case .
I emailed maxsoundcaraudio must have been about 9.45pm not expecting a reply until a day later or so but they actually replied 10 mins after my email just to say they received my email and would return a phone call the next day( great customer service i must say ) .
When Laurence phoned me the following morning he was polite and made me feel at ease of which upgraded stereo to have installed and explained about the parts needed etc .
Questions like what i would use the stereo for and how i`d like it to look , sound etc were important for me to make the right decision.
We decided to have a pioneer simply because of maxsounds knowledge of in-car audio and the whole audio system now sounds amazing along with my ipod connection , handsfree and satnav etc all working in harmony with the cars speakers but giving much improved bass and crisp trebles ( i`m a bit of a sound perfectionist lol ) Many thanks to all the staff and installers of maxsoundcaraudio.
Mr Tailor -
Focus st - Hertz speaker upgrade and kenwood satnav - 24/02/2018
Looking online at speaker types , reviews etc etc i emailed maxsound for some advice on improving the audio and possible a satnav unit in our focus .
Quite simply after a few emails i decided to go with there recommendation of using hertz speakers, a alpine active compact sub-woofer and a kenwood satnav.
The install was very professionally done and all works very well and sounds outstanding so many thanks from us and see you again when we change our car.
Mr James : VW T5 - Roof screen monitor and speaker / Stereo upgrade 23/02/2018
Decided to convert my t5 into a camper van and a friend of mine recommend maxsoundcaraudio to me so i gave them a call .
After a few emails and a friendly chat over the phone to confirm my order and take a deposit they contacted me a few days later to keep me informed that the parts had arrived and when it would fit in with me to install which i was well impressed with !
The roof screen , kenwood headunit , Hertz speakers front and rear all complemented by a compact under seat sub-woofer looked and sound brilliant thanks to maxsounds years of experience and honesty in selling us what we needed and not what we didn`t need ( beware of other companies trying that one ! ) .
If anyone is looking for a reliable , friendly and helpful car audio company then i would recommend maxsoundcaraudio without doubt .Cheers dudes ..
Miss lawson - fiesta 2011 - audio upgrade - 21/02/2018
I love my fiesta but coming from A6 to this the speaker system sounded a bit poo so i called around a few online companies and sent various emails to which most did not reply apart from maxsound and a couple of others .
Quotes and idea`s varied a lot but when i spoke to laurence at maxsound he really seemed to explain simply what needed upgrading and to be added ( not like some others who were asking £1000 or more to rebuild my car ) .
I took maxsounds advice and had a front speakers upgrade and a compact under seat sub fitted discreetly in the boot area and now i`m a happy bunny as it sounds lovely and didn`t cost me the earth but very reasonable indeed.
Mr Edwards - New landrover Defender - speaker,sub and headunit upgrade 19/11/2017
Had my defender audio system upgraded with hertz,alpine and pioneer double din which works and sounds very nice so thank you laurence for arranging it all for me .Cheers.Ps... they even gave me a demo of how to use it .Very professional and trust worthy company indeed .