Liability Terms and Conditions
PLEASE READ THIS CLAUSE
We do not store credit card details nor do we share customer information with any 3rd parties what so ever .
Delivery / installs will be completed within the agreed timescale on deposit of order .
A deposit or full paymant is required from the customer to secure the date of installation and goods to be ordered in .
If a deposit is paid then outstanding funds must be paid in cash on the day of completion as most of our installation work is mobile .
Full refunds can only be made either before the order starts or up to 48 hours after the order has been confirmed or on the condition that no items/parts have been ordered , other than that then a 50% restocking fee of per item will be charged after that time to cover items for restocking fees and postage costs for each item ordered in or 50% of the deposit is refunded after the 48 hours of booking conmences.
Deposits made via paypal require to be claimed and refunded through paypal due to paypal legal terms and charges.
If the agreed date of install is cancelled less than 48 hours before the given date then the full deposit paid will be lost to cover time / labour time lost on the installtion booked .
If on the day the customer is not at the agreed installation address or has not contacted us or is uncontactable then deposits will be lost as we asign that time and day for the install in question there for covering us for half / full days lost pay in labour .
If on arrivel the install is cancelled by the customer a £150 charge is applied to cover travel , fuel and unused time lost because of the cancellation .
If the booking is cancelled on the same day then again deposit for labour of installation will be lost .
All items ordered via the customers request for installation are subject to a 50% return restock charge if not used by the customer on each installation plus postage per item .
All parts come with a full 12 months warranty unless they have been subjected to any kind of water ingress due to damp or condensation which will make the warranty void!
6.1 If you have notified us of a problem with the goods within 30 days of delivery, the installer/sub contractor will either make good any shortage or
non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.
6.2 We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
This includes jobs cancelled due to non delivery of goods or bad weather canceling installs due to no fault of the company involved .
Our liability to you shall not in any event include losses related to any business of yours, such as loss of profits or business interruption inc time out of work ;
neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
Refunds can take up to 7 working days to clear back to original source of payment ...Thank you..
6.3 This does not affect your statutory rights if you are a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or
for death or personal injury resulting from our negligence.
6.4 The customer is responsible for any
goods provided by themselves therfore we can not be held responsible for any faults that may occur with the product or to the vehicle that the customer has supplied inc no warranty can be given from
us for provided goods by the customer .
6.5 Goods are intended for use in the UK only and we cannot confirm that the goods comply with any laws,
regulations or other standards applicable outside the UK. All goods are sold in accordance with the manufacturer’s specifications and are subject to any qualifications,
representations or instructions contained in the documentation associated with the goods.
6.6 If you are a trade customer and subject to Clause 6.3, we will not be responsible to you or,
in the event that you are undertaking work for another person, to any other person, for the use or installation of any goods by you.
Accordingly, if you are a trade customer, you hereby agree to hold us harmless, and indemnify us against any liability associated with,
any claim or allegation that we are responsible for any failings in the installation or use of goods that we supply.
All work carried out is guaranteed by the installer we have subcontracted to for a full 12 months inc parts subject to section 6.4 and are exempt to any miss use of goods ( this does not include any parts/items the customer has provided ) .
6.5 Customers having installation work carried out in any of our fitting bays must leave the car with us as they won`t be covered by our insurance if they trip or fall within the working area
The mobile installation provided is for the first main install of goods.
Repair work to installation or products after 2 weeks if required is to be carried out at our premises only.
Corrosion to goods will not be covered under warranty.
Upon installation sometimes vehicles can require
additional extra adapter leads or at a later date can require aditional leads which will be at a cost to the customer parts, labour and call out.
Because we provide a nationwide install service we do contract some of our work out due to availability of installers or traveling distances there for giving all our customers a first class service and knowing the installer will be close by at all times .
Email us at _
@gmail.com or firstname.lastname@example.org
Tel: 01584 875212 / 07880684784
PayPal Business Certified
All prices quoted are inclusive of :
* We Come To You Mobile Service ( where possible )
* SmarTrack tracker suppliers and installers across the UK
* Genuine , Branded UK supplied stock / parts
* 7 day customer help line
* 12 months premium parts and labour warranty as standard with all orders .
* Fully qualified installers